Legal
Privacy Policy
Last updated:
1. Introduction
Welcome to CreativeGraft. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (creativegraft.in) or use our digital services.
2. Information We Collect
We may collect personal identification information from you in a variety of ways, including, but not limited to, when you visit our site, fill out a consultation form, and in connection with other activities, services, features, or resources we make available. The types of data we collect include:
- Identity Data: Name, Business Name, Job Title.
- Contact Data: Email address, Phone number, Business address.
- Technical Data: IP address, browser type, device information, and usage data.
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide, operate, and maintain our web design and digital growth services.
- To process transactions securely through our payment gateway partners (e.g., Razorpay).
- To communicate with you regarding project updates, consultations, and support via WhatsApp or Email.
- To improve our website functionality and customer service.
4. Data Sharing and Security
We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information with our business partners and trusted affiliates. All payment data is encrypted and securely processed by Razorpay; we do not store your credit/debit card details.
5. Third-Party Tracking & Analytics
To understand how visitors use our website and to measure the performance of our advertising, we use third-party tracking and analytics tools. These tools set cookies and similar technologies in your browser, and may collect technical and behavioural data about your visit. The specific tools currently active on this website are:
- Meta Pixel (Meta Platforms, Inc.): We use the Meta Pixel to track conversions from our Facebook and Instagram advertisements, to optimise our ad campaigns, and to build custom and similar audiences for future marketing. It uses cookies to record actions you take on our site — such as viewing a page or submitting an enquiry form — and reports them to Meta, which may link this activity to your Facebook or Instagram account where you hold one.
- Microsoft Clarity (Microsoft Corporation): We use Microsoft Clarity to understand how visitors interact with our pages through heatmaps and session recordings. Clarity captures behavioural data including mouse movements, scrolling activity, clicks and taps, pages visited, and general device and browser information, so that we can identify usability problems and improve our website.
These tools are operated by third parties who act as independent data controllers for the data they receive, and their processing is governed by their own privacy policies — see the Meta Privacy Policy and the Microsoft Privacy Statement. Because these providers operate globally, this data may be processed on servers located outside India.
We use these tools for analytics and advertising measurement only. We do not use them to make automated decisions about you, and we never deliberately transmit sensitive personal information — such as payment card details or passwords — to them.
Your choices: You can prevent this tracking at any time by blocking or deleting cookies in your browser settings, by using your browser's private browsing or "Do Not Track" mode, or by using an ad or script blocker. You can also manage how Meta uses your data for advertising through your Facebook Ad Preferences. Disabling these tools will not affect your ability to browse this website, contact us, or purchase our services.
6. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: shivabyri@creativegraft.in
Phone: +91 9110343473
Address: Uppal, Hyderabad, Telangana, India.